Warranty Policy
We have always believed that true customer service begins after your purchase arrives at your home, which is why your shopping experience should be simple and hassle-free. All LIDL products are covered by our easy 30-day return and refund policy, as well as a 12-month warranty.
Our Warranty Covers:
- Manufacturing defects
- Malfunctions or damage that prevent part or all of the product from functioning properly
Our Warranty Does NOT Cover:
- Scratches, stains, or normal wear and tear
- Malfunctions or damage caused by improper use, negligence, or intentional damage
- Lost or stolen items
- Unauthorized modifications or repairs
WARRANTY CLAIMS
To submit a warranty claim, the product must have been purchased through our website.
Do you have a damaged item that requires repair or replacement? Please contact us at support@lfccq.com and provide the following information:
- Photos of the damaged parts and/or the damaged product or accessory
- Your order number
- Your first and last name
- Your full address (street number, street name, city, state, and ZIP/postal code)
- Your email address
If you have any other questions regarding our product warranty, please feel free to contact our friendly customer support team.
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